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Payment Requests
Refunds & Reversals
Issue refunds or reversals when enabled for your tenant.
Overview
If your account has refunds enabled, you can initiate a refund from a completed transaction’s details page. Reversals may be available depending on the payment method and acquirer rules.
Guidance
Check your agreement for refund permissions and settlement timelines
Use exports to track refund reconciliation
Related
Transactions list:
/h2h/cpanel/transactions/transactions-list
H2H Refund endpoint (for server-to-server integrations):
/h2h/payment-api/h2h-refund
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Responses are generated using AI and may contain mistakes.